[Q] What do I do with completed child sponsorship forms?
For privacy, allow the new sponsor to seal their completed child sponsorship form with the blank envelope provided. Collect all the sealed child sponsorship forms as outlined in this guide and enclose in the sponsorship form record envelope, then visit your local Australia Post office to register and mail using your reply paid envelope.
[Q] Does it cost me money to post back to Compassion?
No, Compassion has already paid for the postage through the reply paid envelope.
[Q] How do I access my Compassion Sunday resources digitally?
When you confirm your event, choose the ‘It’s all digital’ option. When you’ve entered your details to confirm your event, you will receive an email that will give you a link to your event’s exclusive webpage. This is where you will find photos and information about specific children who are waiting for sponsors and who will only be available to sponsor at your event.
You’ll be set up to download all of your posters, instruction guide and everything you’ll need. It’s as easy as click and print!
If you are unable to download any particular item using the link provided, simply right click, select ‘save target as’ and save the document to your desktop to view the contents.
[Q] For how long will I be able to access my exclusive web page?
Your event’s web page will expire one month after the date of your event. If you plans change, or your event is postponed, please let us know by emailing firstname.lastname@example.org or calling 1300 22 44 53 to advise us of your new date. We will update your webpage to ensure you have access when your event rolls around.
[Q] Can church members take home child sponsorship forms?
The best way to connect a child with a sponsor is at your Compassion Sunday event. However, if a church member is unsure about sponsoring, potential sponsors can take home a child sponsorship form, special request form, or Compassion brochure so they can pray about and carefully consider sponsoring a child (but please note that priority child profiles with a red dot cannot be taken home). Please follow up with these potential sponsors one week after your Compassion Sunday event.
It’s important to take note of each child sponsorship form that is taken home so that you can record the correct numbers on the front of your sponsorship form record envelope. After your Compassion Sunday event, the sponsorship form record envelope must be returned with the completed and unused child sponsorship forms and special request forms to Compassion Australia using the provided reply paid registered envelope.
[Q] What do I do if I have leftover child sponsorship forms?
You will need to count the number of completed and unused child sponsorship forms and special request forms you have and fill in those numbers on the sponsorship form record envelope. Also add the number of forms that were taken home at your event. These numbers should add up to the total number of forms you received before the event. Once the sponsorship form record envelope is completed and sealed, place this in the registered post envelope and send to Compassion.
[Q] What if I run out of child sponsorship forms and need more?
Use the special request form if you run out of child sponsorship forms. Compassion Australia will connect this sponsor with a child waiting for sponsorship as soon as possible.
[Q] What is different about the child sponsorship forms with a red dot?
These children are a top priority for sponsorship, as they have been unsponsored for more than six months. To sponsor these children, potential sponsors must complete the child sponsorship form on the day of your Compassion Sunday event. As they need to be linked with a sponsor as soon as possible, please do not give these forms to sponsors to take home.
[Q] When does sponsorship start?
Sponsorship begins when the first contribution is processed at Compassion. It may take up to four weeks to process all new child sponsorships once they have been returned to Compassion Australia. Automatic sponsorship contributions are deducted on or near the 20th of each month.
[Q] When will a sponsor receive his/her first letter?
The first letter will arrive within three months after sponsorship begins, but it can take up to six months thereafter due to translating the letters and the postal systems across countries.