Plan your custom visit

During the COVID-19 pandemic, global travel restrictions and safety concerns for the vulnerable communities we serve hindered our ability to facilitate travel.

This unexpected situation led to changes to our Australian team, impacting our ability to plan custom visits.

Meeting your sponsored child is a life-changing experience, and we will update this page when we are able to offer custom visits to supporters in the future. Thank you for your patience and understanding.

The great work undertaken by the local church has not stopped amidst COVID-19 and the Global Food Crisis. Find out more about how you can be a part of the answer.

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What you need to know

  • How will I be notified when Field Experiences are available again?

    We’ll update our website when field experiences are reintroduced. When group trips open for registration, we will also send emails to the sponsors of children in the corresponding countries.

    If you would like to be among the first to know when we resume scheduling trips, please update your email preferences in My Account to include ‘Insight Trip Invitations’. You can also update your preferences by calling 1300 22 44 53.

  • Can I still travel to the field if Compassion is no longer organising a trip?

    Ensuring the safety and wellbeing of both supporters visiting sponsored children and for the children themselves is vital. As a result, we are currently not facilitating any visits and it is not possible to visit a sponsored child or child development centre independently.

    To find out more about visiting your sponsored child, please speak to your local Compassion representative or call our team on 1300 22 44 53.

  • When will Field Experience Trips restart?

    At this stage, Compassion Australia is unable to commit to a date when trips and visits will restart. Once this information becomes available, we will let our supporters know. Thank you for your patience and understanding!

  • Are you accepting future Custom Sponsor Visit requests?

    At this time Compassion Australia is not accepting custom sponsor visit requests. We will update our website when we are able to resume planning individual visits.

  • Is my sponsored child in one of the countries affected by COVID-19? How is Compassion protecting children from the virus?

    Globally, Compassion is working closely with local church partners and governments to follow the local and national guidelines as each country tries to stop the spread of COVID-19. All of the countries where we work have been impacted by the pandemic in some way. To learn about the most recent updates in your sponsored child’s country, you can check here.