If Compassion is unable to process your usual automatic contribution payment, we will contact you to let you know. There are a number of reasons why your automatic payment might be missed:

• Your credit card may have expired
• You may have a new credit card or bank account
• Your credit card may have been stolen or lost
• There may be insufficient funds in your account

To catch-up your missed contribution in part or in full, simply log in to My Account and click on the three horizontal bars in the top-right corner, then click 'Account Settings' to bring up the financial menu, from which you can catch up and update your details for future contributions if necessary.

You can:

• Log in to My Account
• Create a new My Account
• Contact us to discuss your missed contribution