As part of our ongoing commitment to child protection, your privacy and the security of your data, we have implemented new measures to only display or share a child’s preferred name and your first name.

If the first name that is now printed on your letters is not correct, or not the name you are known by, you can change this in your My Account. If you need further assistance, please call us on 1300 22 44 53 and we can help make the appropriate changes.