Why do third-party cookies need to be enabled on my web browser before I can donate?
To ensure the secure processing of credit card payments Compassion uses a protected iFrame, embedded in the payment page, that is hosted by Westpac. For this system to work, you must enable "third-party cookies" on your web browser.
Here are instructions for enabling third-party cookies:
(Please note: Microsoft Internet Explorer, Google Chrome and Mozilla Firefox have third-party cookies automatically enabled. We recommend using one of these browsers.)
Apple Safari Mac or PC
Open Safari preferences Go to the Privacy tab Set "Block cookies" to "Never"
Apple Safari iPad or iPhone
Load the Settings App Go to the Safari settings Swipe down to Privacy Set "Accept Cookies" to "Always"
Chrome (By default, third-party cookies are enabled)
This is a link to Google's official support document for adjusting cookie settings. Ensure that "Block all third-party cookies without exception" is not checked.
http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
Microsoft Internet Explorer (By default, third-party cookies are enabled)
Click the "Tools" menu
Click "Internet Options"
Select the "Privacy" tab
Click "Advanced"
Select "Override automatic cookie handling"
Select the "Accept" button under "Third-party Cookies" and click "OK"
Mozilla Fire Fox (By default, third-party cookies are enabled)
This is a link to Mozilla's official support document for adjusting cookie settings. Ensure that "Accept Third-party Cookies" is checked.
http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Still need support?
We'd love to chat with you.
Call us on 1300 22 44 53 or email compassion@compassion.com.au